1. Who we are
Link My Swap Ltd (Company No. 16954428, registered in United Kingdom) operates the Link My Swap mobile apps and https://linkmyswap.co.uk. We act as the data controller for the information you provide.
2. What we collect
- Account info: name, email, phone (if provided), date of birth, profile photo.
- Property info: address (stored privately), photos, bedrooms, amenities, descriptions.
- Preferences: what you're looking for in a swap.
- Usage data: messages, matches, swipes, app crashes.
- Verification: if you opt in, ID documents — reviewed once, deleted within 24 hours.
3. How we use it
- To match you with potential swap partners.
- To enable messaging, voice/video calls, and notifications.
- To moderate the platform and protect users.
- To improve the product (anonymised analytics).
- To send you transactional emails and (with consent) occasional product updates.
4. Who we share it with
We don't sell your data. We share it with:
- Other matched swappers — only the parts you've chosen to make visible.
- Google Firebase — our infrastructure provider for hosting, authentication, and data storage (UK/EU data residency where possible).
- RevenueCat — for premium subscriptions only (no personal data beyond a user ID).
- Email/SMS providers — to deliver communications you opted into.
- Authorities — only when legally required (e.g. court order).
5. Your rights (UK GDPR)
You have the right to:
- Access your data (Settings → Data → Export)
- Correct your data (edit it in the app)
- Delete your data (Settings → Data → Delete account)
- Restrict or object to processing
- Lodge a complaint with the ICO
6. Data retention
We keep your data while your account is active. After deletion, we retain a minimal record for 90 days then it's permanently deleted. Audit logs (admin actions) are kept for 7 years to comply with legal obligations.
7. Cookies
See our cookie policy for what we use and how you can opt out.
8. Contact us
Questions or complaints? admin@linkmyswap.co.uk